Controller and contact
LEGAL_ENTITY_NAME_PENDING_2026_05_19 is the intended controller for AskSatori data once the German entity registration is complete. Until the placeholder details are replaced, use hi@asksatori.com for privacy requests.
Data we process
- Telegram identifiers, chat identifiers, profile names, usernames, language preferences, and messages sent to the bot.
- Birth date, birth time, birth place, coordinates, timezone, calculated chart data, interpretation context, memories, connections, and response settings.
- Credit balance, credit ledger, purchase or payment records, support messages, abuse or security signals, error logs, and technical delivery logs.
- First-party referral attribution cookies or similar storage that remember which invite, creator, partner, or campaign led a visitor to AskSatori. We use this for referral attribution, analytics, fraud prevention, and commission or bonus calculation; Telegram identity is known only after the visitor opens the bot.
Why we process data
We process data to provide the bot, calculate charts, personalize interpretations, maintain credits, answer support requests, prevent abuse, debug failures, meet legal obligations, and defend or resolve claims and disputes.
At a product level, the legal bases may include contract performance, consent where required, legitimate interests in security and product operation, and compliance with legal obligations.
Deletion and retention
You can request deletion through hi@asksatori.com. The in-app deletion path under Settings is a separate implementation dependency and is not presented here as live until it ships.
After a valid deletion request, AskSatori should stop product processing and delete or minimize profile data, chart data, chat transcripts, memories, settings, notification state, and similar product data without undue delay, subject to legal exceptions.
Narrow accounting, tax, fraud, dispute, processor, or legal-claim records may be retained only when required and should no longer be used for personalization.
Sharing and processors
AskSatori may use infrastructure, database, hosting, analytics, AI model, Telegram, support, payment, fraud-prevention, and legal/accounting providers as processors or independent controllers depending on the service.
We do not sell personal data. We may disclose data if required by law, platform rules, payment disputes, security incidents, or to protect rights and users.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, object, port data, withdraw consent, or complain to a supervisory authority. Contact support with your Telegram account details so we can locate your record.